Important Benefits of Gamification and Employee Engagement
Most of the people prefer gamification because of its objectivity. With this you will have to move from old methods to constant and automatic data collection. When talking of collecting data you will have the opportunity to collect sales representative’s production rates, call center employees handling time, internal knowledge usage rates and many other more data. It will help you in determining the real thing that is happening on the ground rather than basing your arguments on observation. Being that gamification is always accurate you will surely encounter a lot of surprises in the data that is collected. Being that gamification will determine the path that your business it is important that you take it as a serious input.
Making the life of managers to be easy is one of the benefits of gamification. Because gamification can allow the managers to see how their employees are performing unbiasedly doing their work to be simpler. With this in place it will help the managers to stop using assumptions and guesswork in rating their employees. You will surely be happy when you will be able to discover that much of the data in the performance reviews are not objective.
The employees will also be able to get feedback. This is one of the ways that will allow the employees to receive constant, updated and automatic feedback. This is important as it will allow the employees to see how they are doing compared to other methods like a benchmark that they were using in the past. Thus why most of the managers love it since it allows them to see their actual performance and also to make some improvements in their productivity.
Also, it promotes recognition. What most employees enjoy is to be recognized for their workplace and their performance. One thing with gamification is that it will allow you to see the employee with good performance, the one who is improving and the one who is underperforming. Besides, employers find it easy to use since it is automated.
Another benefit is mastery. You should know that gamification allows us to learn new things, and see how they are becoming easier and easier as the time goes. In the long run, you will realize that what seemed impossible to do you can now handle using the least effort possible.
Most people prefer it since it motivates all. By generating the data automatically, they will be considering the needs of everybody in the organization. Everybody in the company has a right to view their feedback anytime and make improvements in their performance.